How to Switch from HiMama / Lillio to Neztio
HiMama (now Lillio) does not include billing or advanced attendance. Neztio gives you everything in one platform.
Export your data and import it in minutes.
Why Centers Leave HiMama / Lillio
Common frustrations that lead directors to look for something better.
No built-in billing or payment processing
HiMama does not include invoicing or online payments. Directors use a separate tool for billing, which means double data entry and fragmented records.
Limited attendance features
No QR code check-in, no real-time ratio monitoring, and no automated absence tracking. Directors rely on manual processes that are error-prone.
Requires multiple tools for what one platform should handle
Between billing software, attendance workarounds, and communication, directors juggle three or more tools to run their center.
Basic reporting capabilities
Reports are limited in scope and customization. Directors who need compliance reporting or financial visibility hit walls quickly.
No AI-powered features
No AI message drafting, no automated photo captions, no smart attendance insights. Everything is manual.
Rebranding confusion (HiMama to Lillio)
The rebrand created confusion for both staff and parents. URLs changed, login flows changed, and trust was disrupted without any new features to show for it.
Step-by-Step: Export Your Data from HiMama
Get your data out of HiMama before you cancel your account.
Log in to HiMama/Lillio as a director
Sign in with your director or admin credentials. Only directors can initiate a full data export.
Go to Center Settings > Data Export
Navigate to your center settings and locate the data export section.
Request a full data export
Select all available data categories (children, families, contacts) and submit the export request.
Wait for the email notification
HiMama will process your request and send a download link to your email. This usually takes a few hours.
Download the export file from the email link
Click the link in the email to download your data as a CSV file. Save it somewhere accessible.
Important
Request your data export BEFORE canceling your HiMama account. The export may take a few hours to prepare.
Step-by-Step: Import into Neztio
Upload your HiMama export and Neztio handles the rest.
Sign up for Neztio free trial
Create your account in under a minute. No credit card required.
Go to Settings > Import
Open your center settings and navigate to the Import section.
Upload your HiMama CSV
Drag and drop or browse to select the CSV file you downloaded from HiMama.
Neztio auto-detects HiMama format and maps columns
The importer recognizes HiMama export formats automatically. Column headers are mapped to Neztio fields without manual configuration.
Preview data and verify everything
Review the mapped data before committing. Check names, classrooms, contact details, and enrollment dates.
Click Import. Done.
One click and your data is live in Neztio. Start using your new platform immediately.
Zero risk
One-click rollback if anything looks off. Re-import anytime.
What Transfers from HiMama
40+ fields auto-mapped across 11 categories. Every record your center needs to keep running.
First and last name, date of birth, gender, race, ethnicity
Street, city, state, ZIP, country
Room / classroom assignment
First name, last name, email, phone
First name, last name, email, phone
Allergies, physician name, physician phone, medical notes
Up to 2 contacts with name, phone, and relationship
Up to 2 pickups with name and phone
Status, enrollment date, start date
Status and case number
General notes
41 fields total, auto-mapped from your HiMama export
Good to know
HiMama does not include billing history, payment records, or message history in their data export.
What You Gain by Switching
Features Neztio has that HiMama/Lillio lacks.
Frequently Asked Questions
Is HiMama the same as Lillio?
Yes, HiMama rebranded to Lillio. Same product, same company, new name.
How long does it take to switch from HiMama?
Under 10 minutes once your data export is ready. The export itself may take a few hours for HiMama to prepare.
Does Neztio have billing?
Yes. Neztio includes automated billing with online payment processing built in. No third-party billing tool required.
Will I lose my HiMama photos and activity logs?
Photos and daily activity logs stay in your HiMama account. The data export focuses on child and family records, enrollment info, and contact details.
How much does Neztio cost compared to HiMama?
Neztio uses flat monthly pricing: $79 to $149 per month depending on your plan. No per-child fees. HiMama/Lillio does not publish pricing and typically charges per child.
Do I need to call anyone to switch?
No. The entire process is self-serve. Export your data from HiMama, sign up for Neztio, and import. No sales calls, no onboarding meetings required.
Ready to Leave HiMama? It Takes 10 Minutes.
Export your data, import into Neztio, and start running your center on a platform that actually does everything.