Help Center
Everything you need to run your center with Neztio.
Getting Started
Learn how to set up your Neztio account, configure your first center, invite staff members, add classrooms, and start managing operations in minutes.
5 articlesDaily Operations
Guides for daily attendance tracking, QR code check-in and check-out, classroom ratio dashboards, and real-time monitoring of your childcare center.
6 articlesBilling & Payments
Automate tuition billing for your center. Set up tuition plans, generate invoices, process online payments, track family balances, and run financial reports.
10 articlesParent Engagement
Configure parent messaging, send announcements, manage guardian access, and help parents get started with the Neztio mobile app for iOS and Android.
4 articlesCenter Management
Customize your center profile and branding, manage classroom configurations, set up multi-center operations, and configure account and security settings.
4 articlesReporting
Generate attendance, billing, and compliance reports. Filter by date range, export to CSV or PDF, and schedule automatic report delivery for your center.
9 articlesSwitching to Neztio
Step-by-step migration guides for switching from Brightwheel, Procare, HiMama, and other childcare platforms. Import your data in under 15 minutes.
6 articlesCompliance
Manage CACFP meal tracking and claims, export subsidy data, monitor staff-to-child ratio compliance, and prepare for state licensing inspections.
3 articlesRelease Notes
Stay up to date with the latest Neztio features, improvements, bug fixes, and platform updates. See what's new in each release.
1 articleStaff Management
Manage staff time tracking, scheduling, credential and certification tracking, PTO requests, payroll exports, and coverage planning for your childcare team.
13 articlesEnrollment & Forms
Set up lead management, customize enrollment forms and packets, review submissions, and configure automatic guardian account creation for new families.
7 articlesClassroom & Curriculum
Create and share developmental assessments, generate progress reports, build lesson plans, log daily classroom activities, and organize your curriculum by age group.
8 articlesMeals & Nutrition
Build weekly meal menus, manage your food library, track CACFP eligibility and claims, monitor allergen restrictions, and ensure nutrition compliance.
5 articlesAI Features
Save time with Neztio's AI tools: ask center questions, generate morning briefings, rewrite parent messages, and create progress report narratives instantly.
4 articlesParent App
Help parents install and use the Neztio mobile app for QR check-in, viewing daily activities, paying tuition, messaging staff, and managing their account.
8 articles