📱Admin

QR Code Check-In

Last updated 2026-03-02

In this article

QR code check-in lets parents check their children in and out by scanning a QR code using the Neztio parent app. It is a fast, contactless way to handle drop-off and pickup.

How It Works

  • Parents open the Neztio parent app on their phone.
  • They tap the Check-In quick action to open the camera.
  • They scan the QR code posted at the center.
  • The app triggers a check-in or check-out via the parentCheckIn/parentCheckOut Cloud Functions based on the child's current status.
  • Staff see the update on the Attendance page in real time.

Parent App QR Scanning Flow

  1. 1The parent opens the Neztio app and taps the Check-In quick action on the home screen.
  2. 2The app opens the device camera for QR code scanning.
  3. 3The parent points the camera at the QR code.
  4. 4If the child is not checked in, a check-in is recorded. If the child is already checked in, a check-out is recorded.
  5. 5A confirmation is shown in the app, and the Attendance page updates for staff.

QR code check-in is also supported via the kiosk at your front desk. See the Kiosk Mode article for details on setting up a self-service check-in station.

Troubleshooting

  • Code not scanning: Make sure the printed code is flat, well-lit, and not crumpled.
  • Wrong child checked in: The parent may have multiple children. The app prompts them to select which child to check in.
  • Parent cannot scan: Verify they have the latest version of the Neztio app and camera permissions enabled.

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