Set Up Guardians
Last updated 2026-03-02
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Guardians are the parents and legal caregivers linked to children in your center. They use the Neztio parent app to receive updates, view attendance, make payments, and communicate with staff.
Adding a Guardian
- 1Open the child's profile from Enrollment.
- 2Go to the Guardians tab.
- 3Click Add Guardian.
- 4Enter the guardian's full name, email address, and phone number.
- 5Click Save. An invitation email is sent automatically.
Guardian App Access
Once a guardian receives the invitation email, they can download the Neztio parent app (iOS or Android) and create their account. After signing in, they can see all children linked to their profile.
Multiple Guardians per Child
Each child can have multiple guardians. Both parents, a grandparent, or another authorized caregiver can each have their own account. All guardians see the same child information and receive the same updates.
Ask families to provide all guardian email addresses during enrollment. This ensures everyone is set up from day one.
Removing a Guardian
If a guardian should no longer have access, open the child's profile, go to the Guardians tab, and click Remove next to their name. Their access to that child's information is revoked immediately.
Removing a guardian does not delete their Neztio account. If they are linked to other children, they will still have access to those profiles.
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