Set Up Guardians

Guardians are the parents and legal caregivers linked to children in your center. They use the Neztio parent app to receive updates, view attendance, make payments, and communicate with staff.

Adding a Guardian

1. 1Go to Enrollments and open the child's profile.
2. 2Open the Contacts tab and click + Add.
3. 3Enter the contact's full name, relationship (Mother, Father, Grandmother, Grandfather, Guardian, Nanny, or Other), and phone number.
4. 4Tick Authorized for pickup if this person may collect the child, and Emergency contact if they should be called in an emergency.
5. 5To give them the parent app, tick Invite to app and enter their email. An invitation is sent when you save.
6. 6Save. You can edit or remove the contact later from the same tab.

Guardian App Access

Once a guardian receives the invitation email, they can download the Neztio parent app (iOS or Android) and create their account. After signing in, they can see all children linked to their profile.

Multiple Guardians per Child

Each child can have multiple guardians. Both parents, a grandparent, or another authorized caregiver can each have their own account. All guardians see the same child information and receive the same updates.

Removing a Guardian

To remove someone's access, open the child's profile, go to the Contacts tab, and remove the contact. Their access to that child's information ends.