Splitting an invoice across multiple payers
Last updated 2026-05-27
In this article
Multi-payer billing is for families where more than one adult contributes to tuition — divorced parents, a grandparent contributing alongside a parent, etc. Neztio's split is per-payer, not pooled: each payer sees their portion, pays their portion, and (optionally) has their own private messaging thread with the center.
This is different from agency split billing (where part of tuition is covered by a subsidy agency). For that, see the Agency Billing article.
Plan requirement
Multi-payer billing is part of Neztio's billing module, which is included on the Growth and Pro plans. Standard and Starter do not include billing. Only center admins and managers can configure splits.
Adding a secondary payer
- 1Open the family in Billing > Families.
- 2Click Configure Split (or the equivalent button on the family page).
- 3Enter the secondary payer's email, full name, and relationship (Father, Mother, Stepfather, Stepmother, Grandparent, or Other).
- 4Choose split type: Percentage (e.g., 50/50, 60/40) or Fixed Amount (e.g., primary pays $400, secondary pays $200).
- 5Save. Neztio creates an account for the secondary payer and emails them a password-reset link so they can log in.
How invoices and payments work
- When a tuition charge is generated, it is split across the configured payers per your rules.
- Each payer sees only their own portion in the parent app and on their invoice.
- Each payer pays independently — payments are tracked per payer, not pooled.
- Credits applied to one payer stay with that payer (they do not bleed across).
- Late fees apply to the bill-responsible-party only and are not split.
Messaging privacy
In families with separated parents, you can set messaging to 'shared' (both payers see all messages with the center) or to a more private mode where each payer's thread is isolated. This is configurable in the same split-billing screen.
Most divorced-parent setups use a 50/50 percentage split with private messaging. For families where one parent has primary custody, fixed-amount splits often work better — e.g., the non-custodial parent contributes a fixed monthly amount and the custodial parent covers the remainder.
Editing or removing a split
Open the family in Billing > Families and reopen the split-billing screen. You can change percentages, switch between percentage and fixed-amount, or remove the secondary payer (which reverts billing to a single payer). Changes apply going forward; previously generated invoices retain the split they were issued under.
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