🎟️Admin

Punch Cards for Drop-In Care

Last updated 2026-07-26

In this article

A punch card is a prepaid pack of drop-in credits, for example 10 drop-in days sold at a set price. It is the simplest way to bill part-time and drop-in families: they pay once up front, and each visit uses one credit.

Setting Up a Punch Card Pack

  1. 1Go to Pricing > Additional Charges.
  2. 2Add a new charge and choose the Punch card type.
  3. 3Set the number of credits in the pack, the price, and an optional expiration.
  4. 4Save. The pack is now available when creating invoices.

Selling a Card to a Family

  1. 1Go to Billing > Invoices and create a new invoice for the family.
  2. 2Click + Punch card, then select the pack and the child it is for.
  3. 3Send the invoice.
  4. 4The card activates automatically as soon as the invoice is paid, whether the family pays online or you record an offline payment.

How Credits Are Used

  • Automatic: when a drop-in child with an active card is checked in, one credit is deducted for that day.
  • Manual: staff can deduct a credit from the family's billing view with the Use 1 credit action.
  • If a check-in is removed the same day, the credit is restored automatically.

Tracking Balances

The family's billing view shows every active card with its remaining credits, plus a history of past cards (used up, expired, or cancelled).

When a card is nearly used up, the family receives a reminder so they can buy their next pack before running out.

Was this helpful?