What Families See in the Parent App Billing Tab

This is what families see under Billing in the parent app. Share it during onboarding so the first invoice is not a surprise.

Invoices and Balance

Billing opens with the Balance Due and a list of invoices, filtered by All, Unpaid or Paid. Tapping an invoice shows each charge, any discount, the total, the amount due and any notes from your center.

Paying

• Tap Pay Now on an invoice, then pay by card (including FSA and HSA cards) or bank account. The invoice updates to Paid as soon as the payment goes through; bank transfers take a few days to clear.
• The invoice email you send also contains a payment link, for family members who do not use the app.
• Manage Payment Methods lets a family add, replace or remove a saved card or bank account.

Autopay

After signing a tuition agreement, the family is offered Set Up Automatic Payments. Once on, Billing shows Autopay and each invoice says Autopay enabled, so they know it will be charged on the due date.

History and Tax Documents

Payment History lists every payment with its status. Tax Documents lets the family pick a year and Download Statement for their tax return.