Switch from Sandbox ChildCare

Moving from Sandbox ChildCare is self-serve: export the roster as a CSV, upload it, check the mapping, import.

Step 1: Export from Sandbox ChildCare

1. 1Sign in to Sandbox ChildCare as an administrator.
2. 2Open the child roster under Reports.
3. 3Export the child roster with family contacts as a CSV file. If the menu names differ in your version, search their help center for CSV export.
4. 4Save the file to your computer and open it once to check it has a header row.

Step 2: Import into Neztio

1. 1In Neztio, go to Import in the left sidebar (under Settings).
2. 2Upload the Sandbox ChildCare CSV (up to 5 MB and 500 rows). Neztio detects the Sandbox ChildCare format; if it does not, choose it under Source system.
3. 3Click Analyze Columns and check Map Columns. Fix any column that was matched to the wrong place.
4. 4Click Preview Data. Rows with issues are listed; skip them or import them anyway.
5. 5Click Import. Children, guardians, classrooms and enrollments are live immediately.

What Transfers

• Child: first and last name, date of birth, gender, race, ethnicity
• Child address: street, city, state, ZIP, country
• Classroom / room assignment (rooms are created if they do not exist yet)
• Primary guardian: first name, last name, email, phone
• Second guardian: first name, last name, email, phone
• Medical: allergies, physician name, physician phone, medical notes
• Emergency contacts: up to 2, with name, phone and relationship
• Authorized pickups: up to 2, with name and phone
• Enrollment: status, enrollment date, start date
• Subsidy: status and case number
• General notes

After Import

• From the import Results, send parent app invitations to every guardian with an email.
• Set up Pricing and assign each child a billing plan (Neztio has flat monthly pricing, no per-child fees).
• Invite staff from Staff; they get an email link to create their account.
• If you import the same file again, children already in your roster are skipped, so a re-run does not create duplicates.

What You Gain

• Flat monthly pricing with no per-child fees
• QR code and kiosk check-in with live ratio checks
• Parent apps for iOS and Android, with in-app payments and forms
• AI help writing messages and daily report cards on every plan; the AI assistant and morning briefing on higher plans
• CACFP meal tracking and monthly claims