Using the AI Assistant

The Neztio AI Assistant is a floating chat available throughout the admin portal. You can ask it operational questions in natural language and get answers based on your center's actual numbers, no need to navigate to separate reports.

Opening the assistant

• Click the floating chat button in the bottom-right corner of any admin page.
• Or press Cmd+J (Mac) / Ctrl+J (Windows) to open or close the assistant from the keyboard.
• Press the same shortcut again, or click the close icon, to dismiss it. You can minimize the panel to keep it nearby while you keep working.

Plan availability

• Starter: the assistant is not available. Upgrade to Standard or higher to unlock it.
• Standard: general guidance about childcare operations, regulations, and how to use Neztio features.
• Growth and Pro: everything in Standard, plus answers drawn from your center's own numbers: attendance, enrollment, classrooms, billing health, and staffing.

What you can ask (Growth and Pro)

• Attendance: "Who hasn't been checked in today?" "How many children are present right now?"
• Enrollment: "How many children are in the Butterflies room?" "What's our enrollment trend over the last 5 weeks?"
• Billing: "How much revenue did we collect this month?" "Which families are overdue?"
• Staffing: "What's our staff-to-child ratio in the Sunbeams room right now?"
• Classrooms: "What are the room capacities and current child counts?"
• Meals: "How many meals did we serve today?"
• Trends: "How has attendance trended this week?" "How is autopay adoption?"
• Messages: "How many messages need my attention?"

Limits

• Messages are capped at 2,000 characters per turn.
• Each conversation can hold up to 50 messages. After that, start a new conversation.
• Conversations are kept for 30 days, then removed automatically.
• You can send up to 10 messages per minute. If you reach the limit, wait a minute and try again.

Language

The assistant responds in English or Spanish based on the language set on your account.