Ask Hoot, your AI assistant

Hoot is Neztio's AI assistant. Ask it operational questions in plain language and get answers based on your center's actual numbers, without opening separate reports. Hoot is for directors and managers.

Opening Hoot

• Click Ask Hoot at the top right of the screen.
• Or press Cmd+J (Mac) / Ctrl+J (Windows) to open or close Hoot from the keyboard.
• Press the same shortcut again, or click the close icon, to dismiss it. You can minimize the panel to keep it nearby while you keep working.

Plan availability

• Starter: Hoot is not included. The button at the top of the screen says Ask support instead and reaches the Neztio team. Upgrade to Standard or higher to unlock Hoot.
• Standard: general guidance about childcare operations, regulations, and how to use Neztio features.
• Growth and Pro: everything in Standard, plus answers drawn from your center's own numbers: attendance, enrollment, classrooms, billing health, and staffing.

What you can ask (Growth and Pro)

• Attendance: "Who hasn't been checked in today?" "How many children are present right now?"
• Enrollment: "How many children are in the Butterflies room?" "What's our enrollment trend over the last 5 weeks?"
• Billing: "How much revenue did we collect this month?" "Which families are overdue?"
• Staffing: "What's our staff-to-child ratio in the Sunbeams room right now?"
• Classrooms: "What are the room capacities and current child counts?"
• Meals: "How many meals did we serve today?"
• Trends: "How has attendance trended this week?" "How is autopay adoption?"
• Messages: "How many messages need my attention?"

Limits

• Messages are capped at 2,000 characters per turn.
• Each conversation can hold up to 50 messages. After that, start a new conversation.
• You can send up to 10 messages per minute. If you reach the limit, wait a minute and try again.
• When this month's Hoot questions run out, the panel says the date they reset, and Contact the Neztio team still works.

Language

Hoot responds in English or Spanish based on the language set on your account.