➡️Admin

Switch from Procare

Last updated 2026-09-29

In this article

Whether you use Procare Desktop or Procare Online, the move is the same: export children and families as a CSV, upload it, check the mapping, import.

Step 1: Export from Procare

  1. 1Procare Desktop: open it as Supervisor and use the data export under Supervisor Utilities to export Children and Families as CSV.
  2. 2Procare Online: sign in as an administrator and export the Children report as CSV from Reports.
  3. 3If the menu names differ in your version, search Procare's help center for CSV export.
  4. 4Save the file to your computer and open it once to check it has a header row.

Export before you cancel or uninstall. Procare Desktop stores data on your computer and it may not be recoverable after uninstalling.

Step 2: Import into Neztio

  1. 1In Neztio, go to Import in the left sidebar (under Settings).
  2. 2Upload the Procare CSV (up to 5 MB and 500 rows). Neztio detects the Procare format; if it does not, choose it under Source system.
  3. 3Click Analyze Columns and check Map Columns. Fix any column that was matched to the wrong place.
  4. 4Click Preview Data. Rows with issues are listed; skip them or import them anyway.
  5. 5Click Import. Children, guardians, classrooms and enrollments are live immediately.

What Transfers

  • Child: first and last name, date of birth, gender, race, ethnicity
  • Child address: street, city, state, ZIP, country
  • Classroom / room assignment (rooms are created if they do not exist yet)
  • Primary guardian: first name, last name, email, phone
  • Second guardian: first name, last name, email, phone
  • Medical: allergies, physician name, physician phone, medical notes
  • Emergency contacts: up to 2, with name, phone and relationship
  • Authorized pickups: up to 2, with name and phone
  • Enrollment: status, enrollment date, start date
  • Subsidy: status and case number
  • General notes

Photos, daily activity logs, message history, billing history and payments are not part of a CSV export from any platform. Download anything you must keep before you cancel.

After Import

  • From the import Results, send parent app invitations to every guardian with an email.
  • Set up Pricing and assign each child a billing plan (Neztio has flat monthly pricing, no per-child fees).
  • Invite staff from Staff; they get an email link to create their account.
  • If you import the same file again, children already in your roster are skipped, so a re-run does not create duplicates.

What You Gain

  • Flat monthly pricing with no per-child fees
  • QR code and kiosk check-in with live ratio checks
  • Parent apps for iOS and Android, with in-app payments and forms
  • AI help writing messages and daily report cards on every plan; the AI assistant and morning briefing on higher plans
  • CACFP meal tracking and monthly claims

Procare Desktop and Procare Online name their columns differently. Neztio recognizes both; still read the Map Columns step before you import.

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