Switch from Procare
Last updated 2026-09-29
In this article
Whether you use Procare Desktop or Procare Online, the move is the same: export children and families as a CSV, upload it, check the mapping, import.
Step 1: Export from Procare
- 1Procare Desktop: open it as Supervisor and use the data export under Supervisor Utilities to export Children and Families as CSV.
- 2Procare Online: sign in as an administrator and export the Children report as CSV from Reports.
- 3If the menu names differ in your version, search Procare's help center for CSV export.
- 4Save the file to your computer and open it once to check it has a header row.
Export before you cancel or uninstall. Procare Desktop stores data on your computer and it may not be recoverable after uninstalling.
Step 2: Import into Neztio
- 1In Neztio, go to Import in the left sidebar (under Settings).
- 2Upload the Procare CSV (up to 5 MB and 500 rows). Neztio detects the Procare format; if it does not, choose it under Source system.
- 3Click Analyze Columns and check Map Columns. Fix any column that was matched to the wrong place.
- 4Click Preview Data. Rows with issues are listed; skip them or import them anyway.
- 5Click Import. Children, guardians, classrooms and enrollments are live immediately.
What Transfers
- Child: first and last name, date of birth, gender, race, ethnicity
- Child address: street, city, state, ZIP, country
- Classroom / room assignment (rooms are created if they do not exist yet)
- Primary guardian: first name, last name, email, phone
- Second guardian: first name, last name, email, phone
- Medical: allergies, physician name, physician phone, medical notes
- Emergency contacts: up to 2, with name, phone and relationship
- Authorized pickups: up to 2, with name and phone
- Enrollment: status, enrollment date, start date
- Subsidy: status and case number
- General notes
Photos, daily activity logs, message history, billing history and payments are not part of a CSV export from any platform. Download anything you must keep before you cancel.
After Import
- From the import Results, send parent app invitations to every guardian with an email.
- Set up Pricing and assign each child a billing plan (Neztio has flat monthly pricing, no per-child fees).
- Invite staff from Staff; they get an email link to create their account.
- If you import the same file again, children already in your roster are skipped, so a re-run does not create duplicates.
What You Gain
- Flat monthly pricing with no per-child fees
- QR code and kiosk check-in with live ratio checks
- Parent apps for iOS and Android, with in-app payments and forms
- AI help writing messages and daily report cards on every plan; the AI assistant and morning briefing on higher plans
- CACFP meal tracking and monthly claims
Procare Desktop and Procare Online name their columns differently. Neztio recognizes both; still read the Map Columns step before you import.
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